We’ll bring more updates on the matter as they are provided.i Tunes 12.2 with support for Apple Music came out yesterday and managed to create quite a stir for all the wrong reasons.Many readers have reported that either i Tunes or Apple Music is errantly deleting their music collection, although the culprit is still a mystery with no confirmation from Apple about the actual source of the problem to date.For those affected by the issue, if the user is signed up to Apple Music or i Tunes Match, the software will also ultimately replace personal music rips with versions from the i Tunes Store.For now, the best course of action (as always with technology) is to ensure you have complete, recent, data backups of your music library.That way, if something does happen in the interim, you can always rollback files (or your entire library) if stuff ends up missing.We therefore recommend that you back up the i Phone music before resorting to enabling Apple Music or i Cloud Music Library on the device.
Therefore returning to the previous version of the library may prove to be futile.We have not been able to reproduce this issue, however, we’re releasing an update to i Tunes early next week which includes additional safeguards.If a user experiences this issue they should contact Apple Care. This page shows you how to recover music files deleted by i Tunes from the Previous i Tunes Libraries folder or with third-party i OS recovery software. "When I open up my i Tunes library, I Just find that all of my music playlists and songs are gone.It seems that the newest i Tunes have deleted all of my music files. Hopefully, there is at least one document in there with the file extension and a date *prior* to when you updated your i Tunes. If all goes well, you will see all your missing playlists and songs in i Tunes.Issues with the i Tunes library may appear straight after the update or after enabling i Cloud Music Library in i Tunes 12.2.Issues include: We were eager to learn whether anyone else experienced issues after the update and we found that we were not alone. From the newly-opened window, under the “General” tab uncheck “i Cloud Music Library” and click OK.And, if you are given the option to use i Tunes in the Cloud, just say No -- this seems to be where these problems are coming from. Run Ease US Mobi Saver, choose "Recover from i Tunes Backup", select the i Tunes backup you want to extract and then click "Scan" button.If you can not find and recover music files deleted by i Tunes using the above method, you can try Ease US Mobi Saver, a professional third-party i OS data recovery software to get back your songs or music files missing from i Tunes. The program will scan the backup file to find all the lost data. After a quick and complete scanning, you can see all the i Phone data found in the backup file are listed in clear categories on the left.The most likely situation is that Apple will release an emergency bug-fix update to the existing i Tunes 12.3 software, given the timing. In an extremely small number of cases users have reported that music files saved on their computer were removed without their permission.We’re taking these reports seriously as we know how important music is to our customers and our teams are focused on identifying the cause.